Tag Archives: Business Turnarounds

The 5 Fundamentals of an Innovative Company

The world and the customer are changing rapidly.   To keep up with these changes and to truly differentiate themselves in the marketplace, companies need to innovate. Yet, too many companies still rely on small updates, upgrades, or makeovers of their … Continue reading

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5 Steps to Creating a Unique Strategic Vision

Today, companies struggle to consistently increase sales and profits faster than the overall market. In too many cases, these companies lack a unique strategic vision that would differentiate the company and its products and services from the competition. Instead, their … Continue reading

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We Need to Create Time For Our Teams

Many of us aspire to personally be as productive and effective as possible.  We read articles and blogs (including some of mine – How to Be 10X More Effective…) and take classes to learn how to get more done in … Continue reading

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The Power of Active Follow Up

To make change happen effectively (for our companies and for ourselves) requires daily attention and regular follow up. People don’t get better without follow up.  So let’s get better at following up with our people.  The quote above is from … Continue reading

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5 Daily Behaviors for 2017

The calendar says 2017.  Unfortunately, far too many of our leaders are leading as if it is 5, 10, 20, even 30 years ago. Old-fashioned leadership and work styles and out dated, time consuming, and all but useless leadership behaviors … Continue reading

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A Complaint is a Gift

In their book, A Complaint is a Gift: Recovering Customer Loyalty When Things Go Wrong, authors Janelle Barlow and Claus Moller discuss the inadequacies of customer service and the customer service departments at most companies. The book begins with a … Continue reading

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World Class Selling

The book, World Class Selling, by Roy Chitwood (founder of the Track Selling sales process) is an effective and insightful sales book. It is well worth reading for both new and experienced salespeople alike. Below I have summarized the key … Continue reading

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