Tag Archives: Problem Solving

How Not to Waste Time In Meetings

In his book, Meetings Matter: 8 Powerful Strategies for Remarkable Conversations, Paul Axtell gives a strong argument in favor of meetings. Meetings are at the heart of an effective organization, and each meeting is an opportunity to clarify issues, set … Continue reading

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Calm the Rhetoric…Make Molehills

Today, exaggeration and hyperbole are ever-present. Listen to any sports event… tune into any news program…Speak with many of your friends and/or employees… What do you hear? Amazing… incredible… unbelievable The meeting was a disaster…this is crazy… what a collapse … Continue reading

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Simple: Conquering the Crisis of Complexity

Simple: Conquering the Crisis of Complexity, written by Alan Siegel and Irene Etzkorn, is an excellent reminder to all of us to rail against complexity and keep things simple. Even though I summarize some of the key points below, I … Continue reading

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Foster Fresh Perspectives

As leaders, we can often get stuck in ruts, talking to the same people every day and thinking the same way as everyone else. To breakthrough and come up with new and innovative ideas and approaches to problems and issues, … Continue reading

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Recap – One Key to Help Move Your Company Forward

A customer interaction and a meeting are not truly finished until we take a moment to review and sum up what has just happened.   How do we recap? 1. In a customer interaction, we need to go over the … Continue reading

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Business Success by the Numbers

What numbers lead to business success? 0 – As in 0 /0 (zero injuries and zero accidents). In any company, the safety of employees and customers each and every day should be of highest concern.   1 – As in … Continue reading

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The McKinsey Way – A Strong Primer on Problem Solving

Way back in 1999, Ethan M. Rasiel (full disclosure: a business school colleague of mine) penned The McKinsey Way: Using the Techniques of the World’s Top Strategic Consultants to Help You and Your Business. In the book, Rasiel reveals the … Continue reading

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