Category Archives: Team / People

For Effective Communication, Listen… Really Listen

“It’s not always what we say; often it’s what we allow the other person to say. By listening, we gain trust and make other people feel more comfortable with us.”  Rick Pitino   The ability to listen well, to really … Continue reading

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A Good Leader is a Good Follower

Even as leaders, we all have bosses.  Perhaps, it is a Vice-President.  Perhaps, it is the CEO.  Perhaps, it is the Board of Directors. To move our companies forward, we need to be good (but not mindless) followers to our … Continue reading

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Four Ways To Do Training Right

In corporate America, approximately $100 billion is spent each year on training.  Yet, many studies show that training is only 10% – 15% effective.  As Harvard Business School Professor Michael Beer writes, this is… the great training robbery Yet, training … Continue reading

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5 Key Interpersonal Skills for Leaders

“Abraham Lincoln said that people think that the real test of a person’s character is how they deal with adversity. A much better measure of a person’s character is to give them power. I’ve been more often disappointed with how … Continue reading

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Use Words Well to Lead Well

Our words matter. As leaders, we spend much of our time communicating with others through our actions, our body language, and especially our words. Unfortunately, all too often we do not use our words well leading to poor communication and … Continue reading

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Diversity, Inclusion and Respect

Today’s workplaces are more diverse than ever with more work being done in teams.  To ensure that everyone is working together well, companies need to be inclusive and embrace diversity and individual differences. The core element behind a diverse and … Continue reading

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Communicate Upward

As managers, we need to encourage each of our employees to keep us informed about what is really going on in our companies, both the good and the bad.  We need to be kept in the loop about the larger … Continue reading

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Write It Down

I have previously written about the fundamentals of communication: The Three Keys of Communication. The focus of that blog was about how we can better communicate with our teams and others by: Keeping the message simple Repeating repeating repeating the … Continue reading

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The Five Whys of Follow-Up

When General Dwight D. Eisenhower was first elected President in 1952, then President Harry S. Truman remarked: He’ll sit here, and he’ll say, Do this! Do that! And nothing will happen.  Poor Ike [nickname for Eisenhower].  It won’t be a … Continue reading

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10 Ways to Really (and Truly) Be Organized

With all the meetings, E-Mails, objectives and communications in a typical company, staying organized is a never-ending task. Yet, there are a few fundamentals to follow to ensure that you stay organized and focused on the most important tasks each … Continue reading

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2 Second Lean: How to Make Your People and Your Business Better Every Day

I summarize some of the key concepts from the excellent book: 2 Second Lean: How to Grow People and Build a Fun Lean Culture. Written by Paul Akers, 2 Second Lean is a quick and easy ready that will help … Continue reading

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The 5 Fundamentals of an Innovative Company

The world and the customer are changing rapidly.   To keep up with these changes and to truly differentiate themselves in the marketplace, companies need to innovate. Yet, too many companies still rely on small updates, upgrades, or makeovers of their … Continue reading

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Getting It Done: Achieving Twice as Much in Half the Time

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Three ‘Cheats’ of the Ethical Leader

An ethical leader is someone dedicated to always doing the right thing for the employees, the business, and all stakeholders.  Alas, this ideal for the selfless and driven leader clashes with the reality of who most of us really are. … Continue reading

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We Need to Create Time For Our Teams

Many of us aspire to personally be as productive and effective as possible.  We read articles and blogs (including some of mine – How to Be 10X More Effective…) and take classes to learn how to get more done in … Continue reading

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The Power of Active Follow Up

To make change happen effectively (for our companies and for ourselves) requires daily attention and regular follow up. People don’t get better without follow up.  So let’s get better at following up with our people.  The quote above is from … Continue reading

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The ‘Crack Cocaine’ of Leadership

Crack Cocaine has three distinguishing features: It gives the user a short – lived, intense high It is highly addictive It inevitably leads to the user’s downfall These exact three characteristics are found when business leaders feed their egos. Let’s … Continue reading

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Critical Thinking Skills

I just finished listening to a Great Courses series entitled Your Deceptive Mind: A Scientific Guide to Critical Thinking Skills by Professor Steven Novella. This excellent course offers insight and reminders invaluable to all business leaders trying to think critically … Continue reading

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Coaching and Developing Great Salespeople

Wanted: Great Salespeople! All of us are looking for great salespeople to close business, grow revenue, and help drive our companies to success. What are some of the qualities of great salespeople? Professional and personable Responsive and lives up to … Continue reading

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Lead With Questions

As leaders, we often have an employee come to us with an issue or problem. As “make it happen” managers, we then focus on getting the problem solved and getting it done as quickly as possible. Thus, we take charge, … Continue reading

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