Category Archives: Team / People

For Effective Communication, Listen… Really Listen

“It’s not always what we say; often it’s what we allow the other person to say. By listening, we gain trust and make other people feel more comfortable with us.”  Rick Pitino   The ability to listen well, to really … Continue reading

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A Good Leader is a Good Follower

Even as leaders, we all have bosses.  Perhaps, it is a Vice-President.  Perhaps, it is the CEO.  Perhaps, it is the Board of Directors. To move our companies forward, we need to be good (but not mindless) followers to our … Continue reading

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Four Ways To Do Training Right

In corporate America, approximately $100 billion is spent each year on training.  Yet, many studies show that training is only 10% – 15% effective.  As Harvard Business School Professor Michael Beer writes, this is… the great training robbery Yet, training … Continue reading

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5 Key Interpersonal Skills for Leaders

“Abraham Lincoln said that people think that the real test of a person’s character is how they deal with adversity. A much better measure of a person’s character is to give them power. I’ve been more often disappointed with how … Continue reading

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Use Words Well to Lead Well

Our words matter. As leaders, we spend much of our time communicating with others through our actions, our body language, and especially our words. Unfortunately, all too often we do not use our words well leading to poor communication and … Continue reading

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Diversity, Inclusion and Respect

Today’s workplaces are more diverse than ever with more work being done in teams.  To ensure that everyone is working together well, companies need to be inclusive and embrace diversity and individual differences. The core element behind a diverse and … Continue reading

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Communicate Upward

As managers, we need to encourage each of our employees to keep us informed about what is really going on in our companies, both the good and the bad.  We need to be kept in the loop about the larger … Continue reading

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