Category Archives: Leadership

Four Ways to Overcome Confirmation Bias

The biggest decision-making bias for all of us is the confirmation bias. Wikipedia explains it well: Confirmation bias is the tendency to search for, interpret, favor, and recall information in a way that confirms or supports one’s prior beliefs or … Continue reading

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The Necessity of a Good Cadence

According to the Merriam-Webster Dictionary, cadence is defined as “the beat, time, or measure of rhythmical motion or action.” In the business context, cadence is used to describe regularly scheduled activities, specifically regularly scheduled meetings, follow-ups, visits or other actions. … Continue reading

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Use the ‘Base Rate’ for Better Decisions

The IT project took twice as long as planned.  The construction project to expand the plant went over budget. Why does this always happen? Too many decisions are made with too much self-confidence and too much optimism.  As a result, … Continue reading

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10 Fundamentals of Continuous Improvement

When continuous improvement is a fundamental part of our company culture, our business gets better every day and will soon out-run and out-perform the competition.  Over 100 years ago, Henry Ford wrote: The competitor to be feared is the one … Continue reading

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Crisis Leadership

As I write this blog, we are in the midst of the Covid-19 Pandemic.  Each day brings changes to how and where we can conduct business; we have little visibility into what the next month, three months, or six months … Continue reading

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11 Keys to Better Decision-Making

Successful leaders make good decisions… consistently. Good decision-making is dependent on a number of factors: understanding, experience, intelligence, foresight, and just plain luck.  There is no guide that will tell you how to make the perfect decision.  But, there are … Continue reading

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For Effective Communication, Listen… Really Listen

“It’s not always what we say; often it’s what we allow the other person to say. By listening, we gain trust and make other people feel more comfortable with us.”  Rick Pitino   The ability to listen well, to really … Continue reading

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Survival of the Fittest and Leadership Flexibility

Hawaiians and other Polynesians are the descendants of peoples who traveled by boat from East Asia to settle their islands.  Those most likely to survive the long and arduous journey were those with “thrifty genes”.  They were those ancestors who … Continue reading

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A Good Leader is a Good Follower

Even as leaders, we all have bosses.  Perhaps, it is a Vice-President.  Perhaps, it is the CEO.  Perhaps, it is the Board of Directors. To move our companies forward, we need to be good (but not mindless) followers to our … Continue reading

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5 Key Interpersonal Skills for Leaders

“Abraham Lincoln said that people think that the real test of a person’s character is how they deal with adversity. A much better measure of a person’s character is to give them power. I’ve been more often disappointed with how … Continue reading

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Decisiveness

“In a minute, there is time for decisions and revisions which a minute will reverse.” This line from the 1915 T.S. Elliot poem, The Love Song of J. Alfred Prufrock, is a lovely bit of poetry.  It is also a … Continue reading

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Avoiding Micromanagement

Guilty as charged!!  I confess that I do, at times, micromanage. However, soon after slipping into micromanagement, I become aware (yet again) that micromanagement is truly just mis-management.  It would have been far better for me to avoid the trap … Continue reading

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Use Words Well to Lead Well

Our words matter. As leaders, we spend much of our time communicating with others through our actions, our body language, and especially our words. Unfortunately, all too often we do not use our words well leading to poor communication and … Continue reading

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Leading When Overwhelmed

It happens to all of us. A direct report either gets promoted, quits or gets fired, and we have to manage his or her direct reports in addition to all of our other duties. We are assigned to a special … Continue reading

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The Whys of Business

Internet entrepreneur, Simon Sinek, has a popular TED talk on asking why.  His primary advice in building a successful company is that: People don’t buy what you do, they buy why you do it. Unfortunately, while I admire Mr. Sinek, … Continue reading

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Diversity, Inclusion and Respect

Today’s workplaces are more diverse than ever with more work being done in teams.  To ensure that everyone is working together well, companies need to be inclusive and embrace diversity and individual differences. The core element behind a diverse and … Continue reading

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Optimize the Overall Business

As business leaders, we strive to have each of our areas improve its efficiency and effectiveness. Accounting, Sales, Marketing, Engineering, Operations, Project Management, Customer Service – each of these parts of the business needs to be as effective as possible.  Likewise, … Continue reading

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The Do’s and Don’ts of Public Speaking

The ability to speak well in public – whether giving a sales pitch to a customer, presenting at a Board Meeting, or speaking to a large group of employees – is an essential leadership skill. Public speaking is fundamental for … Continue reading

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10 Ideas for Improved Organization and Effectiveness

Pre-planning “For every 10 minutes of pre-planning you do, we get four to five hours of productivity improvements.” On a weekly basis, schedule the most important tasks and activities first and build our week around them “The best day begins … Continue reading

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Continuous Improvement and Lean

Driving continuous improvement throughout our organizations is fundamental to short and long-term business success. Continuous improvement requires daily improvement in everything that we (and our teams) do…even when we are too busy! Are we better today than we were yesterday? … Continue reading

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