Category Archives: Improve / Turnaround

Keep Eyes on the Business

100 years ago, Henry Ford said: “The competitor to be feared is one who never bothers about you at all but goes on making his own business better all the time.” To be successful leaders, we need to be that … Continue reading

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What’s Our Zero to Sixty?

Late one afternoon, a major plumbing leak sprang up in a building we were helping to build.  Our field team sprang into immediate action, mobilized a large crew of workers, worked overtime, and repaired the damage caused by the water … Continue reading

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Ideological Necrophilia

“Ideological necrophilia – a love of ideas that have been tried and proved not to work.” Moises Naim (Venezuelan writer and journalist) In the political world, we see ideological necrophilia in a continued love of Marxism and communism by the … Continue reading

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Rough Seas Ahead?

Economists, politicians, and many business leaders are predicting a recession in 2023 as the Federal Reserve continues to tighten to lower inflation and inflationary expectations. Alas, I have no insight on whether an economic downturn will come to pass.  I … Continue reading

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Evolution and Change in Business

Looking at our businesses within the context of evolution can give us actionable insights to help move our businesses forward.  Despite what we may have read or heard; evolution is not about a dog-eat-dog world where only the strongest individuals … Continue reading

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Let’s Be Scientific

As leaders, we are required to constantly evaluate evidence and make decisions.  In doing so, we often succumb to “winging it” and making decisions on the fly, trusting our gut.  While this might work for some decisions, it does not … Continue reading

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Field Centric

As leaders, we can get wrapped up in so many different activities and meetings – meeting with the finance, human resources or marketing department; talking to investors, banks and insurance companies; strategic planning; looking at acquisition candidates or joint venture … Continue reading

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Make Molehills

“Don’t make a mountain out of a molehill.” Unfortunately, too many leaders ignore this wise advice.  Instead, every minor issue becomes a major problem that needs to be addressed and resolved now. Why? Leaders make mountains out of molehills for … Continue reading

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Seek Out the ‘Useful Answer’

“When you lose, don’t lose the lesson.”  Dalai Lama In my company, as in many others, we have a formal system to review work that we have done.  Whether called post-project reviews, re-caps, or post-mortems, these reviews give the people … Continue reading

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The First Two Steps in Process Improvement

Most process improvement initiatives fail miserably.  First, they do not improve the processes they were supposed to improve.  Second, they waste managerial and employee time, effort and attention.  Or, third, the process may be improved; but this improvement does not … Continue reading

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Top Three Things to Do Today to Be a Better Leader

To build a better business, we need to be better leaders.  This does not mean we need to rush out and get more training or education or bring in a consultant (absolutely not!!).  Instead, we need to focus on the … Continue reading

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What To Think About

Studies from social psychologists have concluded that the media (contrary to common opinion) is not effective at changing how we think.  Instead, it is quite effective in determining what we think about. As leaders, it can be helpful to focus … Continue reading

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Use the ‘Base Rate’ for Better Decisions

The IT project took twice as long as planned.  The construction project to expand the plant went over budget. Why does this always happen? Too many decisions are made with too much self-confidence and too much optimism.  As a result, … Continue reading

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10 Fundamentals of Continuous Improvement

When continuous improvement is a fundamental part of our company culture, our business gets better every day and will soon out-run and out-perform the competition.  Over 100 years ago, Henry Ford wrote: The competitor to be feared is the one … Continue reading

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Crisis Leadership

As I write this blog, we are in the midst of the Covid-19 Pandemic.  Each day brings changes to how and where we can conduct business; we have little visibility into what the next month, three months, or six months … Continue reading

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To Improve Our Meetings, We Need to Do Our Homework

The consultant, Stan Sipes, once commented: “The most common weakness I see in organizations is the lack of work that is done in a meeting.”  Today, more than ever, so little work is done in meetings because no one has … Continue reading

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Survival of the Fittest and Leadership Flexibility

Hawaiians and other Polynesians are the descendants of peoples who traveled by boat from East Asia to settle their islands.  Those most likely to survive the long and arduous journey were those with “thrifty genes”.  They were those ancestors who … Continue reading

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Four Ways To Do Training Right

In corporate America, approximately $100 billion is spent each year on training.  Yet, many studies show that training is only 10% – 15% effective.  As Harvard Business School Professor Michael Beer writes, this is… the great training robbery Yet, training … Continue reading

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Communicate in One Page

Idea Summary To run our businesses more effectively, most documents and reports in our businesses (including summaries, plans, reviews, and analysis) should be kept to one page.   Perspective Businesses are awash in information, specifically reports, analysis, weekly updates or … Continue reading

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Experiment… A Little

To move our companies forward, we need to experiment.  We need to try out new products, new sales/ marketing strategies, new processes, and new leadership styles.  We cannot be certain if all of these will work.  But, to not experiment … Continue reading

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