Category Archives: Communication

For Effective Communication, Listen… Really Listen

“It’s not always what we say; often it’s what we allow the other person to say. By listening, we gain trust and make other people feel more comfortable with us.”  Rick Pitino   The ability to listen well, to really … Continue reading

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Communicate in One Page

Idea Summary To run our businesses more effectively, most documents and reports in our businesses (including summaries, plans, reviews, and analysis) should be kept to one page.   Perspective Businesses are awash in information, specifically reports, analysis, weekly updates or … Continue reading

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5 Key Interpersonal Skills for Leaders

“Abraham Lincoln said that people think that the real test of a person’s character is how they deal with adversity. A much better measure of a person’s character is to give them power. I’ve been more often disappointed with how … Continue reading

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Decisiveness

“In a minute, there is time for decisions and revisions which a minute will reverse.” This line from the 1915 T.S. Elliot poem, The Love Song of J. Alfred Prufrock, is a lovely bit of poetry.  It is also a … Continue reading

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Use Words Well to Lead Well

Our words matter. As leaders, we spend much of our time communicating with others through our actions, our body language, and especially our words. Unfortunately, all too often we do not use our words well leading to poor communication and … Continue reading

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The Whys of Business

Internet entrepreneur, Simon Sinek, has a popular TED talk on asking why.  His primary advice in building a successful company is that: People don’t buy what you do, they buy why you do it. Unfortunately, while I admire Mr. Sinek, … Continue reading

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The Do’s and Don’ts of Public Speaking

The ability to speak well in public – whether giving a sales pitch to a customer, presenting at a Board Meeting, or speaking to a large group of employees – is an essential leadership skill. Public speaking is fundamental for … Continue reading

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