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Category Archives: Communication
Mistakes Will Be Made
Four fundamentals to executing and getting things done are: Keep it simple Focus on the important Empower the team to make decisions at the lowest level possible Speed In practice, we often ignore these straightforward guidelines due to one over-riding … Continue reading
Simple: Conquering the Crisis of Complexity
Simple: Conquering the Crisis of Complexity, written by Alan Siegel and Irene Etzkorn, is an excellent reminder to all of us to rail against complexity and keep things simple. Even though I summarize some of the key points below, I … Continue reading
Posted in Communication, Perform / Execution, Personal Success
Tagged Business Leadership, Business Transformation, Business Turnarounds, Communication, Competitive Advantage, Customer Service, Leadership Success, Less is More, Marketing, Personal Productivity, Problem Solving, Process Improvement, Simplicity
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Recap – One Key to Help Move Your Company Forward
A customer interaction and a meeting are not truly finished until we take a moment to review and sum up what has just happened. How do we recap? 1. In a customer interaction, we need to go over the … Continue reading
To Sell More, Sell Less
Today’s customer is overwhelmed with too much information and not enough time and attention span to digest it all. As such, the best salespeople have evolved and simplified their sales approach to be more responsive to over-burdened and over-saturated customers. … Continue reading
To Communicate Better, Communicate Less
Today, we are all overwhelmed with communication of one type or another– too many and too mixed messages from our supervisors, too many E-Mails, too much information. In trying to absorb and process the daily blitz of messages and communication, … Continue reading
Posted in Communication, Leadership, Team / People
Tagged Communication, E-Mail Management, Leadership
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Employee Training and Managerial Development for Free!!
More than ever, companies need to train and develop their employees and managers. As such, countless billions of dollars are spent on seminars, executive education, speakers, etc. The results, however, have been underwhelming. The dirty little secret is that, done … Continue reading
Social Media for the B2B Executive
Social media – Facebook, LinkedIn, Twitter, blogs, etc. – usually revolves around business to consumer (B2C) efforts. In it, companies are trying to reach many possible customers through their social media effort. For business to business (B2B) companies, the situation … Continue reading
Posted in Communication, Growth and Strategy, Sales and Marketing
Tagged Brand, Marketing, Sales, Sales and Marketing, Social Media
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The Essential Drucker: Insights from the Original Management Guru
The Essential Drucker: The Best of Sixty Years of Peter Drucker’s Essential Writings on Management is an indispensable read to help you enhance your business leadership and improve your business. What makes it particularly interesting is that much of it … Continue reading
For Better Business Results, Use Yellow Lights
Quick Question Why are functioning traffic lights at an intersection so much better than a policeman signaling traffic? The yellow light gives each driver a signal in advance, a heads-up allowing all approaching traffic to make decisions ahead of time … Continue reading
Posted in Communication, Perform / Execution
Tagged Business Leadership, Communication, Face Reality, Winning Teamwork
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Communicate the Vision… Teach the Vision
As a successful leader, you must … Define and communicate the values and vision for your company Align the company and all employees towards your values and vision Engage and then develop the employees to act in accordance with … Continue reading
Posted in Communication, Leadership
Tagged Business Leadership, Do the Right Thing, Employee Engagement, Teaching, Values, Vision, Winning Teamwork
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Find Someone Doing Something Right Every Day
Last time, we ended with a quote from the psychologist William James: “The deepest human need is the need to be appreciated.” As the leader of your company or business unit, one of your key roles is to build … Continue reading
Posted in Communication, Leadership, Team / People
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