Blogs by Topic
Tweets
- RT @TheRaymondGroup: Safety #ShoutOut to Roland Jouglet. Roland has been with Raymond for 17 years and has continuously made safety his t… 2 days ago
- RT @TheRaymondGroup: Progress update from the 34-story Landmark II project in #LosAngeles. Raymond is performing the framing, drywall, insu… 2 days ago
- RT @TheRaymondGroup: Raymond utilized @StoCorp Panel Technology to prefabricate the insulated metal wall panels at the new, 5-story, Centen… 1 week ago
- RT @TheRaymondGroup: #ShoutOut to Michael Grillo from our Northern California region. Michael improved a material handling process at the U… 1 week ago
Tag Archives: Claus Moller
A Complaint is a Gift
In their book, A Complaint is a Gift: Recovering Customer Loyalty When Things Go Wrong, authors Janelle Barlow and Claus Moller discuss the inadequacies of customer service and the customer service departments at most companies. The book begins with a … Continue reading →
