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- RT @TheRaymondGroup: Check out the newly opened @2nd_PCH located in #LongBeach! This open-air shopping and dining experience boasts many re… 3 hours ago
- RT @TheRaymondGroup: As the year comes to an end, Raymond would like to thank our remarkable employees and their dedicated years of service… 2 days ago
- RT @TheRaymondGroup: Meet Jesse Huskin and Adrian Sanchez. Jesse and Adrian have joined us as project engineers in our Orange office. We ar… 6 days ago
- RT @TheRaymondGroup: Raymond’s San Diego region partnered with the @SDFoodBank for the organization’s annual food drive. Thank you to our e… 1 week ago
Category Archives: Sales and Marketing
Coaching and Developing Great Salespeople
Wanted: Great Salespeople! All of us are looking for great salespeople to close business, grow revenue, and help drive our companies to success. What are some of the qualities of great salespeople? Professional and personable Responsive and lives up to … Continue reading
5 Steps to Improving Customer Service
Excellent customer service is a fundamental for success in our businesses. Unfortunately, it is all too often lacking. So, how can we improve customer service in our companies? Hire and Develop Employees that Actually Like People: Customer service starts and … Continue reading
Prepare Questions…Not Presentations
The sales meeting begins. The salesperson starts talking through a PowerPoint presentation slide deck (which took him several hours to complete) telling the customer how great the salesperson’s company and products are. 30 minutes later the presentation is complete. And … Continue reading
Ten Ways to Grow Sales Now
Despite the improving unemployment rate and positive economic indicators, many B2B companies are stuck in slow and no growth modes. How can these companies re-kindle growth and increase sales?
Go Where the Growth Is
In today’s low growth world, B2B companies need to be looking for those market segments and niches that are growing faster than the overall economy. ‘Going where the growth is’ offers our companies the promise of increasing sales to growing … Continue reading
An Open Letter From Your B2B Customer
Dear Mr. or Ms. Sales Manager, I am writing to remind you that I need you. You and your salespeople provide products and services that I need to help me succeed in my business. Unfortunately, many of your salespeople do … Continue reading
Be Easy to Do Business With
In a previous blog, Lessons from a Customer, I related my experience in dealing with 106 companies while I moved from Arizona to California. My conclusion was that most companies provide inadequate customer service and make it too difficult to … Continue reading
