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Author Archives: David Shedd
Who is Managing and Leading Your Front-Line Managers?
Every organization requires strong front-line managers and leaders. The job of developing these managers falls to their direct supervisors, leaders who are “managers of managers.” These managers of managers must select, train, and hold front-line managers accountable. Alas, many managers … Continue reading
Posted in Leadership, Team / People
Tagged Accountability, Business Leadership, Leadership Development, Management
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4 Warning Signs That a New Manager is Failing
Perhaps, you have just been promoted to management for the first time. Perhaps, you have just promoted someone to their first management role. In either case, the next few months will be a challenge. The shift from valued contributor to … Continue reading
Posted in Leadership, Team / People
Tagged Accountability, Business Leadership, Leadership Development, Management
2 Comments
8 (Almost) Fundamentals of Problem Solving
As business leaders we are bombarded with challenges that need to be addressed, situations that need to be improved, and problems that need to be solved. Of course, each challenge, situation or problem is different. Nevertheless, there are some fundamentals … Continue reading
Does Your Company Have the Right DNA?
Businesses have been using personality tests for years to determine employee’s thinking styles and corporate fit. In general, the benefit from all this testing and analysis has been meager. The test results, communicated in complex language, are not easy to … Continue reading
Posted in Perform / Execution, Team / People
Tagged Business Decline, Business Leadership, Face Reality, Winning Teamwork
1 Comment
For Better Business Results, Use Yellow Lights
Quick Question Why are functioning traffic lights at an intersection so much better than a policeman signaling traffic? The yellow light gives each driver a signal in advance, a heads-up allowing all approaching traffic to make decisions ahead of time … Continue reading
Posted in Communication, Perform / Execution
Tagged Business Leadership, Communication, Face Reality, Winning Teamwork
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Four Reasons Why Leaders Don’t Take Action
The external environment is changing; we are living in the “New Normal”. The business is falling behind and weakening. Yet, nothing happens. No change takes place. Critical issues are not addressed. The leadership continues to do what it has always … Continue reading
Are You Open to New and Unexpected Customers?
Most likely, a number of potential new customers are contacting your business today to see if you can help solve their problems: they will walk through your doors; they will call you on the phone; they will contact you by … Continue reading
Posted in Growth and Strategy, Sales and Marketing
Tagged Customer Service, Responsiveness, Solving Problems
1 Comment
Three Hidden Truths about Change – Guest Blog by Howard Perlstein
For 14 years I have been a corporate trouble shooter, the one brought in to figure out what is broken, to tell people what is wrong, to clean up a mess, to get people through gut-wrenching change. My job does … Continue reading
Posted in Improve / Turnaround, Leadership
Tagged Business Transformation, Business Turnarounds, Change, Do the Right Thing, Integrity
6 Comments
La Femme Nikita and Business Strategy
Recently, I watched an episode of Nikita, a spy v. spy television drama. In the episode, Nikita is approached by the leader of the evil terrorist syndicate, Gogol, who suggests that they team up to defeat Division, their common enemy. … Continue reading
Posted in Growth and Strategy, Perform / Execution
Tagged Business Development, Business Turnarounds, Growth, Strategy
1 Comment
New Year’s Resolutions: Do a Little Less… to Get a Little More Done
The New Year’s Resolutions for many B2B business leaders often boil down to achieving one goal: Be more successful with their businesses while spending less time working and having less stress. Given that most business leaders already work extremely hard … Continue reading
Posted in Leadership, Personal Success
Tagged Business Leadership, Change, Do the Right Thing, Focus
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2010 in review
The stats helper monkeys at WordPress.com mulled over how this blog did in 2010, and here’s a high level summary of its overall blog health: The Blog-Health-o-Meter™ reads Fresher than ever. Crunchy numbers A Boeing 747-400 passenger jet can hold … Continue reading
Posted in Sales and Marketing
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The Ten Characteristics of an Accountable Business
In a well-managed and well-led organization, a culture of accountability permeates the business. Each individual, each team, each profit center, each division is responsible for their success. Businesses Lacking Accountability It is easy to spot organizations where accountability is lacking. … Continue reading
Three Ways Companies Bungle Change Initiatives
Recent consulting studies have re-confirmed that most performance improvement programs fail to achieve their stated goals and improve the business. These change initiatives are worse than “much ado about nothing”, as they divert attention and resources away from more critical … Continue reading
Social Media and B2B – Facebook and Conclusions
In a previous blog, Social Media and B2B – Let’s Get Started, I listed the three key benefits of social media as: Brand Relationships Information Today, I will specifically discuss Facebook. I will then offer with some final thoughts about … Continue reading
Posted in Sales and Marketing
Tagged Brand, Facebook, Marketing, Relationships, Social Media
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Social Media and B2B – Twitter
In a previous blog, Social Media and B2B – Let’s Get Started, I listed the three key benefits of social media as: Brand Relationships Information Today, I will specifically discuss Twitter. Why Tweet (use Twitter)? The benefits of tweeting are … Continue reading
Posted in Sales and Marketing
Tagged Brand, Marketing, Relationships, Social Media, Twitter
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Social Media and B2B – LinkedIn
In a previous blog, Social Media and B2B – Let’s Get Started, I listed the three key benefits of social media as: Brand Relationships Information Today, I continue this series on Social Media and B2B and specifically discuss LinkedIn. Why … Continue reading
Posted in Sales and Marketing
Tagged Brand, LinkedIn, Marketing, Relationships, Social Media
1 Comment
Social Media and B2B – Blogging
In a previous blog, Social Media and B2B – Let’s Get Started, I listed the three key benefits of social media as: Brand Relationships Information Today, I will specifically discuss blogging. Why Blog? The specific benefits of blogging are as … Continue reading
Posted in Sales and Marketing
Tagged Blogging, Blogs, Communication, Customer Service, Social Media
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Social Media and B2B – Let’s Get Started
Nearly all B2B (business to business) companies have websites and marketing materials touting their products and services as an integral part of their sales and marketing strategy. Over the last few years, however, these have become insufficient. Companies, even B2B … Continue reading
Posted in Sales and Marketing
Tagged B2B, Blogging, Brand, Facebook, LinkedIn, Social Media, Twitter
6 Comments