The McKinsey Way – A Strong Primer on Problem Solving

Way back in 1999, Ethan M. Rasiel (full disclosure: a business school colleague of mine) penned The McKinsey Way: Using the Techniques of the World’s Top Strategic Consultants to Help You and Your Business. In the book, Rasiel reveals the ways and methods by which the renowned management consultancy, McKinsey & Company, analyzes and solves problems for its clients.

Problem solving requires you to be fundamentally skeptical about everything

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Lady Luck Always Has Her Day

Whether we like it or not, a good deal of what happens to us in our lives, our careers and our businesses comes down to luck and fortunate timing.

  • The chance meeting with someone that led to a job and a career in the hottest growth industry in several decades.
  • The shift in the market that takes place just as you get to the top job.
  • The luck of the draw in getting into that school or company that makes you “in.”

Yes, luck and timing matter a great deal. Continue reading

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The Oz Principle – Be Accountable, Be Responsible, Be Answerable

In their book, The Oz Principle – Getting Results Through Individual and Organizational Accountability, Roger Connors, Tom Smith and Craig Hickman discuss the pervasive lack of accountability in the corporate world.

Dirty Little Secret

The dirty little secret is that most companies lack accountability and responsibility at all levels from the leader to the top executives to front-line managers to individual employees. As a result, companies do not execute and achieve what they set out to achieve. Continue reading

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Grow and Win With New Product (and Service) Development

In today’s slow-growth economy, companies are struggling to find new ways to grow. All too often, current products are mature and current markets are saturated with competition.

To escape these brutal facts and find a new avenue for growth, companies are looking diligently for that new and profitable product or service opportunity.

So, what are the fundamentals for new product and service development?

Continue reading

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Tuned In – Valuable Insight in Finding That New Avenue for Growth

In Tuned In: Uncover the Extraordinary Opportunities That Lead to Business Breakthroughs, Craig Stull, Phil Myers and David Meerman Scott describe the ‘Tuned In’ methodology that your company can use to find your next avenue for growth.

‘Tuned In’ creates a product or solution that is a ‘Resonator.’

  • Resonator
    • The perfect solution to a specific problem
    • A product or solution so powerful that it sells itself
    • An offering that connects to what your market values most
    • An idea that people immediately understand has value to them Continue reading
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4 Basic (Often Overlooked) Steps to Operational Excellence

Achieving operational excellence is vital to ensure that your company executes and fulfills its strategic goals.

As a result, companies have spent millions of dollars and countless hours on advanced programs such as lean manufacturing, six sigma, kaizen events, ISO 9001 quality certification, etc.

In doing so, they have often overlooked the basics of process mapping, focusing on the constraint, and keeping it simple, clean, and organized. Continue reading

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Understanding Michael Porter: An Indispensable Handbook on Strategy

Published in December 2011, Joan Magretta’s Understanding Michael Porter: The Essential Guide to Competition and Strategy, is an excellent and timely book about business strategy. It discusses the ideas and frameworks from the guru of business strategy, Michael Porter.

I include detailed notes here; but I encourage you to go out and buy the book (or at least borrow from the library). It will be worth your time

Continue reading

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Growth By Acquisition – An Introduction

Mergers and acquisitions can be effective tools to speed the growth and development of your company.  Through acquisitions your business can expand into new geographic areas, enter new market spaces, broaden product lines, develop relationships with new and growing customers, and bring in new and useful technologies.  And, yes, acquisitions can be used to buy out pesky competitors, thus eliminating them from “screwing up” your market.

So, what are the basics of growing by mergers and acquisitions?

  Continue reading

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How to Grow When Markets Don’t – More Relevant than Ever!

Published in late 2004, How to Grow When Markets Don’t by Adrian Slywotzky and Richard Wise (with Karl Weber) is more relevant than ever in today’s slow-growth business climate.

The Growth Crisis

  • The economy is maturing and population growth is flattening out. Combine this with excess capacity and global competitors; growth is slowing especially with traditional product – centric strategies. Continue reading
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To Get Things Done, We Need More Meetings…With Ourselves

The majority of businesspeople are drowning in meetings – staff meetings, review meetings, planning meetings, etc….

The majority of businesspeople are inundated with distractions – colleagues stopping by open offices, a tidal wave of E-Mail, the allure of Facebook and web surfing.

The majority of businesspeople multi-task throughout their day – flitting from one issue or emergency to another…

As a result, the majority of businesspeople struggle to get done what they most need to get done. They just do not have the opportunity to create a solid block of time to work on their most important tasks.

How to solve this issue?

Simple, schedule more meetings. Continue reading

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Willpower: Rediscovering the Greatest Human Strength – A Critical Book to Help You Realize Your Business and Personal Success

In their excellent book, Willpower: Rediscovering the Greatest Human Strength, Roy F. Baumeister and John Tierney discuss the importance of willpower in ensuring that you get done what you need to get done and thus achieve your goals. Please use my detailed notes on the book as a quick summary. Then, go out and buy this book or borrow it from your library. It will be worth it.

Fundamentals of Willpower

  • Willpower and self-control are vital strengths and keys to success in life.
    • Ultimately, self-control lets you relax because it removes stress and enables you to conserve willpower for the important challenges. Continue reading
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Competing in a “Low Price” World

In most industries, the business environment remains brutal: growth is slow or non-existent; and price competition is rampant.

The question on the minds of many business executives is simple:

How can I increase profits and grow when all my customers care about is low price, low price, and low price?

Continue reading

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The Essential Drucker: Insights from the Original Management Guru

The Essential Drucker: The Best of Sixty Years of Peter Drucker’s Essential Writings on Management is an indispensable read to help you enhance your business leadership and improve your business. What makes it particularly interesting is that much of it was written (up to) 40 years ago. It seems that insights into the fundamentals of business and leadership success really have not changed all that much over the years.

Sales and Marketing

  • The purpose of a business is to create and serve a customer.
  • The result of a business is a satisfied customer. Continue reading
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How to Rake It in When Selling Your Business

For many business owners or entrepreneurs the long-term goal is to sell your company and monetize all the value that you have created.

So, what can you begin working on today to ensure that you rake it in from the eventual sale of your business?

     1.  Prepare for a Sale

Is your company in shape to be sold? For too many companies, the answer is ‘No.’ For such companies, it’s time to clean up the company and begin to operate like a company rather than a personal fiefdom. Continue reading

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The Agenda (Michael Hammer): Useful for This Decade as Well

Way back in 2001, Michael Hammer authored The Agenda: What Every Business Must Do to Dominate the Decade. Slightly more than a decade later, the thoughts and insights in this book remain relevant and worth summarizing.  The key assumption in The Agenda is that customers are more powerful than ever. Of course, with the flowering of the Internet and the advent of Social Media, it is obvious that we now live in a customer-centered business climate. Based on this assumption, Hammer lays out 9 agenda items for every business. Continue reading

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To Sell Well, ‘Spin Sell’ – Sales Training for B2B Companies

Selling is all about delivering value to the customer.  In B2B (Business-to-Business) sales, this fundamental is too often forgotten.  Instead, salespeople:

1. Tell customers how great their (the salesperson’s) company is

2. Tell customers all the features of their great products

3. Try to win the business by schmoozing, buying lunches or buying drinks

None of these methods work.  What we all forget is that the customer has a problem and needs a solution.  Continue reading

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Stephen Covey’s “Habits” Books – Still Valuable After All These Years

Stephen R. Covey is justifiably famous for his books on business and personal success. In this blog, I briefly summarize two of his best and most relevant books for moving you and your company forward.

The 7 Habits of Highly Effective People

  • The 7 habits
    • Be Proactive
    • Begin with the end in mind
    • Put first things first
    • Think win / win
    • Seek first to understand, then to be understood
    • Synergize
      • Creative cooperation
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Move Your Company Forward in 2012

Welcome to 2012! I remain confident that this will be the year that your company once again begins to soar.

To help you with that I offer up six suggestions on how you can make a substantive change in your business.

  • Bring in Fresh Blood: As discussed before, your operations-oriented leaders that have not yet adapted to the sales and marketing world we live in, will never adapt. It is time to change them out and bring in some fresh ideas to re-vitalize the company. Continue reading
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Jack: Straight From the Gut

In Jack: Straight From the Gut, famed GE CEO
Jack Welch (with John A. Byrne), gives a no-nonsense take on what made his 20-year tenure at GE so successful.

  • The first fundamental in strategy is to be in the right business
    • In his initial speech as CEO in December 1981, Welch asked each of his leaders to be either number one or number two in their businesses.
    • If not, they need to come up with a plan to either fix, sell or close
    • This followed from Peter Drucker’s key questions:
      • “If you weren’t already in the business, would you enter it today?”
      • “If the answer is no, what are you going to do about it?” Continue reading
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‘Tis a Gift to Be Simple

In a previous blog (Why is Business So Complex?), I highlighted the factors that drive business leaders and businesses towards greater and greater complexity and more and more work.

Yes, business is complex. And that complexity cannot be ignored. But, the best leaders sift through that complexity to find the simplicity therein. As Supreme Court Justice Oliver Wendell Holmes said:

I would not give a fig for the simplicity on this side of complexity, but I would give my life for the simplicity on the other side of complexity.

In nearly every part of their job, good business leaders need to keep it simple. Continue reading

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