Tag Archives: Communication

Communicate Upward

As managers, we need to encourage each of our employees to keep us informed about what is really going on in our companies, both the good and the bad.  We need to be kept in the loop about the larger … Continue reading

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Remind…Don’t Teach

A fundamental task of a leader is to train and develop his or her team. This often involves coaching and teaching the team on the strategic, operational and leadership skills that are required for them to reach the next level. … Continue reading

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We Need to Create Time For Our Teams

Many of us aspire to personally be as productive and effective as possible.  We read articles and blogs (including some of mine – How to Be 10X More Effective…) and take classes to learn how to get more done in … Continue reading

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Calm the Rhetoric…Make Molehills

Today, exaggeration and hyperbole are ever-present. Listen to any sports event… tune into any news program…Speak with many of your friends and/or employees… What do you hear? Amazing… incredible… unbelievable The meeting was a disaster…this is crazy… what a collapse … Continue reading

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Mistakes Will Be Made

Four fundamentals to executing and getting things done are: Keep it simple Focus on the important Empower the team to make decisions at the lowest level possible Speed In practice, we often ignore these straightforward guidelines due to one over-riding … Continue reading

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Simple: Conquering the Crisis of Complexity

Simple: Conquering the Crisis of Complexity, written by Alan Siegel and Irene Etzkorn, is an excellent reminder to all of us to rail against complexity and keep things simple. Even though I summarize some of the key points below, I … Continue reading

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Recap – One Key to Help Move Your Company Forward

A customer interaction and a meeting are not truly finished until we take a moment to review and sum up what has just happened.   How do we recap? 1. In a customer interaction, we need to go over the … Continue reading

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