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- RT @TheRaymondGroup: Progress continues at Raymond's Horton Plaza project in San Diego. Raymond is performing the fireproofing, #Sto panels… 1 year ago
- RT @TheRaymondGroup: #ShoutOut to Raymond Carpenter Leadman Jose Marin. Jose has been with Raymond for two years, in the trade for 14, and… 1 year ago
- RT @TheRaymondGroup: Work continues at the 34-story Landmark II project in Los Angeles. A unique feature will be a Swisspearl canopy that e… 1 year ago
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Tag Archives: Communication
Remind…Don’t Teach
A fundamental task of a leader is to train and develop his or her team. This often involves coaching and teaching the team on the strategic, operational and leadership skills that are required for them to reach the next level. … Continue reading
Posted in Business Acumen, Communication, Leadership
Tagged Communication, Learning, Training
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We Need to Create Time For Our Teams
Many of us aspire to personally be as productive and effective as possible. We read articles and blogs (including some of mine – How to Be 10X More Effective…) and take classes to learn how to get more done in … Continue reading
Mistakes Will Be Made
Four fundamentals to executing and getting things done are: Keep it simple Focus on the important Empower the team to make decisions at the lowest level possible Speed In practice, we often ignore these straightforward guidelines due to one over-riding … Continue reading
Simple: Conquering the Crisis of Complexity
Simple: Conquering the Crisis of Complexity, written by Alan Siegel and Irene Etzkorn, is an excellent reminder to all of us to rail against complexity and keep things simple. Even though I summarize some of the key points below, I … Continue reading
Posted in Communication, Perform / Execution, Personal Success
Tagged Business Leadership, Business Transformation, Business Turnarounds, Communication, Competitive Advantage, Customer Service, Leadership Success, Less is More, Marketing, Personal Productivity, Problem Solving, Process Improvement, Simplicity
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Recap – One Key to Help Move Your Company Forward
A customer interaction and a meeting are not truly finished until we take a moment to review and sum up what has just happened. How do we recap? 1. In a customer interaction, we need to go over the … Continue reading
We Need to Spend “Alone Time” With Our Skip Levels
As leaders, we need to spend time on a regular and consistent basis with our skip levels. What is a Skip Level? As we move up in our organizations, we become ‘managers of managers’ with both direct reports and … Continue reading
Business Success by the Numbers
What numbers lead to business success? 0 – As in 0 /0 (zero injuries and zero accidents). In any company, the safety of employees and customers each and every day should be of highest concern. 1 – As in … Continue reading
Clarity
With so much going on in our companies today, our employees have a large number of competing priorities as they do their daily tasks. What is most important? What should they focus on first?
Posted in Leadership, Perform / Execution, Personal Success
Tagged Business Leadership, Clarity, Communication, Consistent Execution, Focus, Goals, Objectives
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To Communicate Better, Communicate Less
Today, we are all overwhelmed with communication of one type or another– too many and too mixed messages from our supervisors, too many E-Mails, too much information. In trying to absorb and process the daily blitz of messages and communication, … Continue reading
Posted in Communication, Leadership, Team / People
Tagged Communication, E-Mail Management, Leadership
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Employee Training and Managerial Development for Free!!
More than ever, companies need to train and develop their employees and managers. As such, countless billions of dollars are spent on seminars, executive education, speakers, etc. The results, however, have been underwhelming. The dirty little secret is that, done … Continue reading
Made To Stick: Why Some Ideas Survive and Others Die
In their excellent book, Made to Stick: Why Some Ideas Survive and Others Die, Chip Heath and Dan Heath discuss the ways to make sure your ideas stick. An idea sticks when it is understood and remembered and has a … Continue reading
Posted in Business Acumen, Sales and Marketing
Tagged Business Leadership, Communication, Made to Stick, Marketing
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How to ‘Do What You Say’ and Distinguish Yourself from Everyone Else
A fundamental for business relationships and business success is to do what you say you are going to do. ‘Doing what you’ say builds trust and confidence that you are reliable, dependable, and will live up to your commitments and … Continue reading
Posted in Leadership, Personal Success
Tagged Business Leadership, Communication, Customer Service, Do the Right Thing
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It’s Your Ship – Management Techniques from the Best Damn Ship in the Navy
In this book, former Navy Captain D. Michael Abrashoff boils down the management and leadership techniques that helped his ship, the Benfold, become “the best damn ship in the Navy.” His 11 fundamentals are equally applicable in the business world. … Continue reading
9 Keys to Driving Cultural Change
After years of little growth, command and control management, and cost-cutting, the cultures of many organizations need rejuvenating and tweaking in order to thrive in today’s difficult and increasingly competitive business environment. But, changing culture is difficult. As Lou Gerstner, … Continue reading
For Better Business Results, Use Yellow Lights
Quick Question Why are functioning traffic lights at an intersection so much better than a policeman signaling traffic? The yellow light gives each driver a signal in advance, a heads-up allowing all approaching traffic to make decisions ahead of time … Continue reading
Posted in Communication, Perform / Execution
Tagged Business Leadership, Communication, Face Reality, Winning Teamwork
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Social Media and B2B – Blogging
In a previous blog, Social Media and B2B – Let’s Get Started, I listed the three key benefits of social media as: Brand Relationships Information Today, I will specifically discuss blogging. Why Blog? The specific benefits of blogging are as … Continue reading
Posted in Sales and Marketing
Tagged Blogging, Blogs, Communication, Customer Service, Social Media
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