Tag Archives: Communication

Communicate Upward

Posted on May 1, 2018 by David Shedd

As managers, we need to encourage each of our employees to keep us informed about what is really going on in our companies, both the good and the bad. We need to be kept in the loop about the larger … Continue reading →

Posted in Communication, Improve / Turnaround, Team / People | Tagged Communication, Honesty, Team, Turnaround, Upward communication | Leave a comment

Remind…Don’t Teach

Posted on February 6, 2018 by David Shedd

A fundamental task of a leader is to train and develop his or her team. This often involves coaching and teaching the team on the strategic, operational and leadership skills that are required for them to reach the next level. … Continue reading →

Posted in Business Acumen, Communication, Leadership | Tagged Communication, Learning, Training | 1 Comment

We Need to Create Time For Our Teams

Posted on March 7, 2017 by David Shedd

Many of us aspire to personally be as productive and effective as possible. We read articles and blogs (including some of mine – How to Be 10X More Effective…) and take classes to learn how to get more done in … Continue reading →

Posted in Improve / Turnaround, Perform / Execution, Team / People | Tagged Business Leadership, Business Turnarounds, Communication, Consistent Execution, Effectiveness, Efficiency, Employee Engagement, Make It Happen, Personal Productivity, Prioritization, Productivity | Leave a comment

Calm the Rhetoric…Make Molehills

Posted on March 3, 2015 by David Shedd

Today, exaggeration and hyperbole are ever-present. Listen to any sports event… tune into any news program…Speak with many of your friends and/or employees… What do you hear? Amazing… incredible… unbelievable The meeting was a disaster…this is crazy… what a collapse … Continue reading →

Posted in Communication, Leadership, Team / People | Tagged Business Leadership, Communication, Do the Right Thing, Listening, Problem Solving, Process Improvement, Winning Teamwork | Leave a comment

Mistakes Will Be Made

Posted on December 2, 2014 by David Shedd

Four fundamentals to executing and getting things done are: Keep it simple Focus on the important Empower the team to make decisions at the lowest level possible Speed In practice, we often ignore these straightforward guidelines due to one over-riding … Continue reading →

Posted in Communication, Perform / Execution, Personal Success | Tagged Accountability, Business Leadership, Business Transformation, Business Turnarounds, Communication, Consistent Execution, Growth, Personal Productivity, Prioritization, Simplicity | Leave a comment

Simple: Conquering the Crisis of Complexity

Posted on November 4, 2014 by David Shedd

Simple: Conquering the Crisis of Complexity, written by Alan Siegel and Irene Etzkorn, is an excellent reminder to all of us to rail against complexity and keep things simple. Even though I summarize some of the key points below, I … Continue reading →

Posted in Communication, Perform / Execution, Personal Success | Tagged Business Leadership, Business Transformation, Business Turnarounds, Communication, Competitive Advantage, Customer Service, Leadership Success, Less is More, Marketing, Personal Productivity, Problem Solving, Process Improvement, Simplicity | Leave a comment

Recap – One Key to Help Move Your Company Forward

Posted on August 5, 2014 by David Shedd

A customer interaction and a meeting are not truly finished until we take a moment to review and sum up what has just happened. How do we recap? 1. In a customer interaction, we need to go over the … Continue reading →

Posted in Communication, Improve / Turnaround, Perform / Execution | Tagged Accountability, Business Leadership, Communication, Consistent Execution, Customer Satisfaction, Customer Service, Make It Happen, Meetings, Problem Solving | Leave a comment