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Tag Archives: Communication
The Do’s and Don’ts of Public Speaking
The ability to speak well in public – whether giving a sales pitch to a customer, presenting at a Board Meeting, or speaking to a large group of employees – is an essential leadership skill. Public speaking is fundamental for … Continue reading
Posted in Communication, Leadership, Personal Success
Tagged Communication, Learning, Marketing, Meetings, Public Speaking
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10 Ideas for Improved Organization and Effectiveness
Pre-planning “For every 10 minutes of pre-planning you do, we get four to five hours of productivity improvements.” On a weekly basis, schedule the most important tasks and activities first and build our week around them “The best day begins … Continue reading
Posted in Leadership, Perform / Execution, Personal Success
Tagged Communication, Meetings, Productivity, Project Management, Training
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Communicate Upward
As managers, we need to encourage each of our employees to keep us informed about what is really going on in our companies, both the good and the bad. We need to be kept in the loop about the larger … Continue reading
Posted in Communication, Improve / Turnaround, Team / People
Tagged Communication, Honesty, Team, Turnaround, Upward communication
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Remind…Don’t Teach
A fundamental task of a leader is to train and develop his or her team. This often involves coaching and teaching the team on the strategic, operational and leadership skills that are required for them to reach the next level. … Continue reading
Posted in Business Acumen, Communication, Leadership
Tagged Communication, Learning, Training
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We Need to Create Time For Our Teams
Many of us aspire to personally be as productive and effective as possible. We read articles and blogs (including some of mine – How to Be 10X More Effective…) and take classes to learn how to get more done in … Continue reading
Mistakes Will Be Made
Four fundamentals to executing and getting things done are: Keep it simple Focus on the important Empower the team to make decisions at the lowest level possible Speed In practice, we often ignore these straightforward guidelines due to one over-riding … Continue reading
Simple: Conquering the Crisis of Complexity
Simple: Conquering the Crisis of Complexity, written by Alan Siegel and Irene Etzkorn, is an excellent reminder to all of us to rail against complexity and keep things simple. Even though I summarize some of the key points below, I … Continue reading
Posted in Communication, Perform / Execution, Personal Success
Tagged Business Leadership, Business Transformation, Business Turnarounds, Communication, Competitive Advantage, Customer Service, Leadership Success, Less is More, Marketing, Personal Productivity, Problem Solving, Process Improvement, Simplicity
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Recap – One Key to Help Move Your Company Forward
A customer interaction and a meeting are not truly finished until we take a moment to review and sum up what has just happened. How do we recap? 1. In a customer interaction, we need to go over the … Continue reading
We Need to Spend “Alone Time” With Our Skip Levels
As leaders, we need to spend time on a regular and consistent basis with our skip levels. What is a Skip Level? As we move up in our organizations, we become ‘managers of managers’ with both direct reports and … Continue reading
Business Success by the Numbers
What numbers lead to business success? 0 – As in 0 /0 (zero injuries and zero accidents). In any company, the safety of employees and customers each and every day should be of highest concern. 1 – As in … Continue reading
Clarity
With so much going on in our companies today, our employees have a large number of competing priorities as they do their daily tasks. What is most important? What should they focus on first?
Posted in Leadership, Perform / Execution, Personal Success
Tagged Business Leadership, Clarity, Communication, Consistent Execution, Focus, Goals, Objectives
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To Communicate Better, Communicate Less
Today, we are all overwhelmed with communication of one type or another– too many and too mixed messages from our supervisors, too many E-Mails, too much information. In trying to absorb and process the daily blitz of messages and communication, … Continue reading
Posted in Communication, Leadership, Team / People
Tagged Communication, E-Mail Management, Leadership
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Employee Training and Managerial Development for Free!!
More than ever, companies need to train and develop their employees and managers. As such, countless billions of dollars are spent on seminars, executive education, speakers, etc. The results, however, have been underwhelming. The dirty little secret is that, done … Continue reading
Made To Stick: Why Some Ideas Survive and Others Die
In their excellent book, Made to Stick: Why Some Ideas Survive and Others Die, Chip Heath and Dan Heath discuss the ways to make sure your ideas stick. An idea sticks when it is understood and remembered and has a … Continue reading
Posted in Business Acumen, Sales and Marketing
Tagged Business Leadership, Communication, Made to Stick, Marketing
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How to ‘Do What You Say’ and Distinguish Yourself from Everyone Else
A fundamental for business relationships and business success is to do what you say you are going to do. ‘Doing what you’ say builds trust and confidence that you are reliable, dependable, and will live up to your commitments and … Continue reading
Posted in Leadership, Personal Success
Tagged Business Leadership, Communication, Customer Service, Do the Right Thing
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It’s Your Ship – Management Techniques from the Best Damn Ship in the Navy
In this book, former Navy Captain D. Michael Abrashoff boils down the management and leadership techniques that helped his ship, the Benfold, become “the best damn ship in the Navy.” His 11 fundamentals are equally applicable in the business world. … Continue reading
9 Keys to Driving Cultural Change
After years of little growth, command and control management, and cost-cutting, the cultures of many organizations need rejuvenating and tweaking in order to thrive in today’s difficult and increasingly competitive business environment. But, changing culture is difficult. As Lou Gerstner, … Continue reading