Tag Archives: Consistent Execution

5 Ways Managers Can Make It Happen

In order to move our companies forward, we, as managers, need to get the right things done – the most important tasks that lead to success. This needs to happen in a workplace besieged by interruptions, distractions, and office chatter. … Continue reading

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The 9 Steps to Managing Our Stress

As business leaders, our lives are often stressful. Recent research confirms what many of us have observed; stress can harm our careers, endanger our health, and kill. In my career, I have witnessed: A boss retire early from his dream … Continue reading

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Coaching and Developing Great Salespeople

Wanted: Great Salespeople! All of us are looking for great salespeople to close business, grow revenue, and help drive our companies to success. What are some of the qualities of great salespeople? Professional and personable Responsive and lives up to … Continue reading

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5 Steps to Improving Customer Service

Excellent customer service is a fundamental for success in our businesses. Unfortunately, it is all too often lacking. So, how can we improve customer service in our companies? Hire and Develop Employees that Actually Like People: Customer service starts and … Continue reading

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6 Steps to a Successful Team Project

Today, more than ever, employees need to be able to work in teams as businesses try to solve every more difficult tasks. Alas, many team projects start off with high hopes and ambitious targets only to end up with diminished … Continue reading

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Prepare Questions…Not Presentations

The sales meeting begins. The salesperson starts talking through a PowerPoint presentation slide deck (which took him several hours to complete) telling the customer how great the salesperson’s company and products are. 30 minutes later the presentation is complete. And … Continue reading

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We Must Impose Limits… On Ourselves

As business leaders, we are constantly being bombarded with distractions, new opportunities, and issues. Everything and everyone screams at us to do more. Yet, to achieve our goals, we must prioritize. By imposing limits on ourselves, we can better focus … Continue reading

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How Not to Waste Time In Meetings

In his book, Meetings Matter: 8 Powerful Strategies for Remarkable Conversations, Paul Axtell gives a strong argument in favor of meetings. Meetings are at the heart of an effective organization, and each meeting is an opportunity to clarify issues, set … Continue reading

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New Year Resolutions for First-Time Managers

Happy New Year! For first time managers struggling to move their business units forward in 2015, now is the time to take a step back and focus unwaveringly on the fundamentals of managing and leading others. As such, I offer … Continue reading

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Mistakes Will Be Made

Four fundamentals to executing and getting things done are: Keep it simple Focus on the important Empower the team to make decisions at the lowest level possible Speed In practice, we often ignore these straightforward guidelines due to one over-riding … Continue reading

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Go Where the Growth Is

In today’s low growth world, B2B companies need to be looking for those market segments and niches that are growing faster than the overall economy. ‘Going where the growth is’ offers our companies the promise of increasing sales to growing … Continue reading

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Recap – One Key to Help Move Your Company Forward

A customer interaction and a meeting are not truly finished until we take a moment to review and sum up what has just happened.   How do we recap? 1. In a customer interaction, we need to go over the … Continue reading

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We Need to Spend “Alone Time” With Our Skip Levels

As leaders, we need to spend time on a regular and consistent basis with our skip levels.   What is a Skip Level? As we move up in our organizations, we become ‘managers of managers’ with both direct reports and … Continue reading

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The Advice Not Taken

Lose Weight…Eat More Fruits and Vegetables…Exercise More. We all know what we have to do in order to improve our health. That is easy. The difficulty lies in taking this advice and actually following it. Likewise in business, there is … Continue reading

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Business Success by the Numbers

What numbers lead to business success? 0 – As in 0 /0 (zero injuries and zero accidents). In any company, the safety of employees and customers each and every day should be of highest concern.   1 – As in … Continue reading

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Getting Things Done

A crucial success factor for business leaders is getting the right things done. Visionary leadership, brilliant strategy formation, and outstanding man-management are all for nothing if we cannot execute and get done what we need to get done. I offer … Continue reading

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Metrics in Business – User Beware

“I used to believe that if it doesn’t get measured, it doesn’t get done. Now I say if it doesn’t get measured it doesn’t get approved… you need to manage by facts, not gut feel.” General Jon Michael Loh, USAF … Continue reading

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Clarity

With so much going on in our companies today, our employees have a large number of competing priorities as they do their daily tasks. What is most important? What should they focus on first?

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The 4 Innate Qualities of Great Employees

With title inflation, clever wordsmithing, and self-marketing campaigns, every employee or potential employee appears to be a great employee. However, we all know the truth; few people are stars. In order to differentiate people and find the gem, seek out … Continue reading

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Fast Track to Waste-Free Manufacturing – Appropriate for Any Process

In his still-insightful 1999 book, Fast Track to Waste-Free Manufacturing: Straight Talk from a Plant Manager, John W. Davis discusses how to improve a manufacturing operation by a simple and relentless focus on waste. The methodology he describes is really … Continue reading

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