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Author Archives: David Shedd
Seek Out the ‘Useful Answer’
“When you lose, don’t lose the lesson.” Dalai Lama In my company, as in many others, we have a formal system to review work that we have done. Whether called post-project reviews, re-caps, or post-mortems, these reviews give the people … Continue reading
When Negotiating, Selling or Just Persuading, Quality Over Quantity
Niro Sivanathan is an Associate Professor of Organizational Behavior at London Business School, who teaches Negotiations, Influence and Decision-Making. His psychological insights can help all of us be better negotiators, influencers and decision makers. In this blog, I let Niro’s … Continue reading
Posted in Business Acumen, Communication, Personal Success
Tagged Communication, Negotiation, Niro Sivanathan, Persuasion
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The First Two Steps in Process Improvement
Most process improvement initiatives fail miserably. First, they do not improve the processes they were supposed to improve. Second, they waste managerial and employee time, effort and attention. Or, third, the process may be improved; but this improvement does not … Continue reading
Top Three Things to Do Today to Be a Better Leader
To build a better business, we need to be better leaders. This does not mean we need to rush out and get more training or education or bring in a consultant (absolutely not!!). Instead, we need to focus on the … Continue reading
Posted in Improve / Turnaround, Leadership, Perform / Execution
Tagged Follow Up, Leadership, Positivity, Simplicity
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Selling When We are Not in Sales
No matter what our title is, we are all salespeople. Whenever we are trying to… persuade others lobby for our point of view satisfy a disgruntled customer ask for a raise… we are selling. Below I offer nine suggestions (from … Continue reading
Posted in Communication, Perform / Execution, Sales and Marketing
Tagged Communication, Persuasion, Selling
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A Time For Everything
“We all have times when we think more effectively, and times when we should not be thinking at all.” Daniel Cohen To be effective as leaders, we must do our good work in its proper time. We need to be … Continue reading
Posted in Perform / Execution, Personal Success, Sales and Marketing
Tagged Effectiveness, Golden Hour, Power Hour
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A Happy Company
The American Psychologist and Author, Martin Seligman, is a strong promoter of positive psychology and well-being. His five-part recommendation for increased happiness and life satisfaction consists of: Positive Emotion Engagement Relationships Meaning Achievement This prescription (remembered with the acronym ‘PERMA’) … Continue reading
Posted in Leadership, Perform / Execution, Team / People
Tagged Engagement, Happiness
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Best Version of Ourselves
The Australian Motivational Speaker and Catholic Author, Matthew Kelly, focus his message on people becoming the best version of themselves. This message should resonate with all of us as leaders. As leaders, we have strengths, and we have weaknesses. We … Continue reading
Posted in Leadership, Personal Success, Team / People
Tagged Leadership Characteristics
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What To Think About
Studies from social psychologists have concluded that the media (contrary to common opinion) is not effective at changing how we think. Instead, it is quite effective in determining what we think about. As leaders, it can be helpful to focus … Continue reading
Careful: A User’s Guide to Our Injury-Prone Minds
Careful: A User’s Guide to Our Injury-Prone Minds, written by Steve Casner, is an excellent discussion of safety in our lives, both at home and at work. It is a straightforward read, and I highly recommend it. Below I share … Continue reading
Posted in Business Acumen, Leadership, Perform / Execution
Tagged Careful, Safety, Steve Casner
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Three Cheers for Foresight
To be successful, leaders need to develop and hone their business foresight. Used effectively, foresight focuses our attention on the time and space between the immediate, day to day tactical execution and the long-term strategic vision and planning. Foresight in … Continue reading
Posted in Business Acumen, Leadership, Perform / Execution
Tagged Business Acumen, Foresight
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The Curse of Knowledge
As leaders we are bedeviled by the Curse of Knowledge: The Curse of Knowledge is the difficulty we have in imagining that another person does not know what we know. The Curse of Knowledge rears its ugly head in three … Continue reading
Posted in Business Acumen, Communication, Leadership
Tagged Clarity, Communication, Curse of Knowledge
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Four Ways to Overcome Confirmation Bias
The biggest decision-making bias for all of us is the confirmation bias. Wikipedia explains it well: Confirmation bias is the tendency to search for, interpret, favor, and recall information in a way that confirms or supports one’s prior beliefs or … Continue reading
Posted in Business Acumen, Leadership, Personal Success
Tagged Confirmation Bias, Decision Making
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Avoid Fair Fights (But Fight Fair)
Whether we are competing in our core business, starting a new business venture, or looking to win a new, large job or project, we need to focus our energies on areas where we have a competitive advantage. We need to … Continue reading
The Necessity of a Good Cadence
According to the Merriam-Webster Dictionary, cadence is defined as “the beat, time, or measure of rhythmical motion or action.” In the business context, cadence is used to describe regularly scheduled activities, specifically regularly scheduled meetings, follow-ups, visits or other actions. … Continue reading
Posted in Communication, Leadership, Team / People
Tagged Accountability, Follow-up, Leadership, Project Management
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Use the ‘Base Rate’ for Better Decisions
The IT project took twice as long as planned. The construction project to expand the plant went over budget. Why does this always happen? Too many decisions are made with too much self-confidence and too much optimism. As a result, … Continue reading
Posted in Improve / Turnaround, Leadership, Personal Success
Tagged Base Rate, Decision Making, Richard Thaler
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Flexibility
“Predictions are difficult – especially about the future.” This quote from Yogi Berra sums up the challenges we all face in today’s dynamic and fast-changing world. None of us has a crystal ball that allows us to predict the future … Continue reading
Posted in Business Acumen, Growth and Strategy, Perform / Execution
Tagged Adaptability, Flexibility, Marketing, Sales Success
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10 Fundamentals of Continuous Improvement
When continuous improvement is a fundamental part of our company culture, our business gets better every day and will soon out-run and out-perform the competition. Over 100 years ago, Henry Ford wrote: The competitor to be feared is the one … Continue reading
Posted in Improve / Turnaround, Leadership, Perform / Execution
Tagged Continuous Improvement
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Crisis Leadership
As I write this blog, we are in the midst of the Covid-19 Pandemic. Each day brings changes to how and where we can conduct business; we have little visibility into what the next month, three months, or six months … Continue reading
Posted in Improve / Turnaround, Leadership, Perform / Execution
Tagged Crisis, Leadership, Turnaround, Uncertainty
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To Improve Our Meetings, We Need to Do Our Homework
The consultant, Stan Sipes, once commented: “The most common weakness I see in organizations is the lack of work that is done in a meeting.” Today, more than ever, so little work is done in meetings because no one has … Continue reading
Posted in Communication, Improve / Turnaround, Perform / Execution
Tagged Communication, Effectiveness, Homework, Meetings
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