As you may recall, I consider “Winning Teamwork” to be the second of the three keys for a Winning Business. Winning Teamwork is characterized by:

1. Listening and Communication
   
2. Accountability with Mutual Respect and Recognition
   
3. Learning
   

General Quotes on Winning Teamwork

1. “Leadership concerns the capacity to build and maintain a high performing team, and leadership should be evaluated in terms of the performance of the team.” David Dotlich
   
2. “None of us is as smart as all of us.” Satchel Paige
   
3. “Teamwork divides the task and multiplies the success.”
   

Listening and Communication

1. “I remind myself every morning: nothing that I say this day will teach me anything. So, if I am going to learn, I must do it by listening.” Larry King
   
2. “One of the best ways to persuade others is with your ears.” Dean Rusk
   
3. “Listen not to contradict and disprove, nor to believe and take for granted, nor to find talk and discourse, but to weigh and consider.” Sir Francis Bacon
   
4. “One of my roles as CEO is to be the chief listener. I don’t believe that the model is any longer that there are a few really smart people at the top of the pyramid that make all the strategic decisions. It is much more about being all around the enterprise, and looking for people with great ideas and passionate points of view that are anchored to the business and connected to things our customers care about.” Brian Dunn (CEO of Best Buy)
   
5. “All leadership takes place through the communication of ideas to the minds of others.” Charles Cooley
   
6. “The manager of the future will know how to ask rather than how to tell.” Peter Drucker
   
7. “Communication is achieving a complete, mutual understanding (not necessarily agreement) between parties. Complete: all the facts (who, what, where, when, how, why) and relative priorities. Mutual: all parties have the same understanding.” Doug Black
   
8. “Communication doesn’t take place until your people: Hear or see what you say. Understand it. Believe it. Believe you mean it. Remember it. Internalize it. And begin to use it themselves.” Vince Lombardi
   
9. “About the time that you are writing a line you have written so often that you want to throw up, that is the time the American people will hear it.” Richard Nixon
   
10. “There were times I talked about the company’s direction so much that I was completely sick of hearing it myself” Jack Welch
    
11. “Give people a fact or an idea and you enlighten their minds; tell them a story and you touch their souls.” Hasidic proverb
    
12. “The greatest problem with communication is the illusion that it is done” George Bernard Shaw
    

Accountability with Mutual Respect and Recognition

1. “To succeed as a team is to hold all of the members accountable for their expertise.” Mitchell Caplan (CEO, E*Trade)
   
2. “Stand up and be accountable. Sympathy is never wasted, except when given to yourself.”
   
3. “As a leader, it is your job to reinforce a culture of excellent performance, continuous improvement and accountability.”
   
4. “Excellent companies require and demand extraordinary performance from the average man.” Tom Peters.
   
5. “The essence is for each one to do well one’s work.” Albert Camus
   
6. “What can I contribute that will significantly affect the performance and the results of the institution I serve?” Peter Drucker
   
7. “I always wondered why somebody didn’t do something about that. Then I realized I was somebody.” Lily Tomlin
   

8. “Trust But Verify.” Ronald Reagan
   

9. “No excuses. No explanations.” Tony Dungy
   
10. “When someone does not produce and does not improve, it is not fair to them to keep them on. They cannot possibly enjoy not being successful, and it is arrogant on our part to believe that they could not be successful doing something else.” The Leadership Machine
    
11. “Cooperation, synergy, teamwork are all great ideas. But, to win you have to build a team where people know and respect one another. People instinctively love to help other people. They do not love to help ideas.” Dan Nyce
    
12. “You can never underestimate the power of simple recognition for a job well done.”
    
13. “Appreciative words are the most powerful force for good on earth.” George W. Crane
    
14. “To say ‘well done’ to any bit of good work is to take hold of the powers which have made the effort and strengthen them beyond our knowledge.” Phillip Brooks
    
15. “I can live two months on one good compliment!” Mark Twain
    
16. “The worst feedback I ever got was the feedback I never got.”
    

Learning

1. “The emergent property of human civilization is collective learning. Human civilization first flourished when humans began to build on the knowledge of the past and learn from one another in the present.” David Christian
   
2. “In times of change, learners inherit the earth, while those that know it all find themselves beautifully equipped to deal with a world that no longer exists.” Eric Hoffer
   
3. “The Illiterate of the 21^st century will not be those who cannot read and write, but those who cannot learn, unlearn and relearn.” Alvin Toffler
   
4. “A major characteristic of successful people at any level and at any age is seeing oneself as a learner, actively making sense of work and personal experiences, and striving to get better.” The Leadership Machine
   
5. “Learning is not automatic. It requires a systematic examination of our experience.”
   
6. “Learning takes place incrementally. Small learning gains are usually enough to help people improve their performance towards even stretch goals.”
   
7. “It’s what you learn after you know it all that counts.” John Wooden
   
8. “As times change, learning includes not only adding to what you know, but dropping what you used to know that is no longer true.”
   
9. “Tell me and I forget. Teach me and I remember. Involve me and I learn.” Ben Franklin
   
10. “When you lose, don’t lose the lesson.”  Dalai Lama
    
11. “Experience is not something one can pass to another. For this, you have to go through the fires.” George Bernard Shaw.
    
12. “How should we view argument and disagreement? Are they opportunities to prove that we are right or ways to learn and find a better answer?”
    
13. “Not only do you need to get better at doing what you do, you need to get better at getting better.”
    
14. “He taught me to teach myself, which is the greatest thing that a teacher can do.” Isaac Stern (Violinist)
    
15. “Learning causes your world to open up, so you can see things a little bit differently.” Patrick Cescau (CEO of Unilever).
    
16. “Personally I’m always ready to learn, although I do not always like being taught.” Winston Churchill