Category Archives: Perform / Execution

Simple: Conquering the Crisis of Complexity

Simple: Conquering the Crisis of Complexity, written by Alan Siegel and Irene Etzkorn, is an excellent reminder to all of us to rail against complexity and keep things simple. Even though I summarize some of the key points below, I … Continue reading

About these ads
Posted in Communication, Perform / Execution, Personal Success | Tagged , , , , , , , , , , , , | Leave a comment

Recap – One Key to Help Move Your Company Forward

A customer interaction and a meeting are not truly finished until we take a moment to review and sum up what has just happened.   How do we recap? 1. In a customer interaction, we need to go over the … Continue reading

Posted in Communication, Improve / Turnaround, Perform / Execution | Tagged , , , , , , , , | Leave a comment

We Need to Spend “Alone Time” With Our Skip Levels

As leaders, we need to spend time on a regular and consistent basis with our skip levels.   What is a Skip Level? As we move up in our organizations, we become ‘managers of managers’ with both direct reports and … Continue reading

Posted in Leadership, Perform / Execution, Team / People | Tagged , , , , , , , , | Leave a comment

Business Success by the Numbers

What numbers lead to business success? 0 – As in 0 /0 (zero injuries and zero accidents). In any company, the safety of employees and customers each and every day should be of highest concern.   1 – As in … Continue reading

Posted in Business Acumen, Perform / Execution, Personal Success | Tagged , , , , , , , , , | Leave a comment

We Need to Deal with Our Non-Performers Today

Dealing with non-performers is likely the most uncomfortable (yet necessary) task in building a winning team.  Truth be told, few of us enjoy disciplining, remedial coaching, and terminating employees, especially those that we may work with on a daily basis. … Continue reading

Posted in Improve / Turnaround, Perform / Execution, Team / People | Tagged , , , , , , | Leave a comment

An Open Letter From Your B2B Customer

Dear Mr. or Ms. Sales Manager, I am writing to remind you that I need you. You and your salespeople provide products and services that I need to help me succeed in my business. Unfortunately, many of your salespeople do … Continue reading

Posted in Business Acumen, Perform / Execution, Sales and Marketing | Tagged , , , , , | Leave a comment

Building Accountability

A dirty little secret in business is that most organizations lack accountability at all levels from the leader to front-line management to individual employees: Assignments are not completed as promised Problems are left half resolved Phone calls are not returned … Continue reading

Posted in Improve / Turnaround, Perform / Execution, Team / People | Tagged , , , , , , , | 1 Comment