Category Archives: Perform / Execution

Metrics in Business – User Beware

“I used to believe that if it doesn’t get measured, it doesn’t get done. Now I say if it doesn’t get measured it doesn’t get approved… you need to manage by facts, not gut feel.” General Jon Michael Loh, USAF … Continue reading

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Clarity

With so much going on in our companies today, our employees have a large number of competing priorities as they do their daily tasks. What is most important? What should they focus on first?

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We’ve Gotten the Sale…Now What?

The customer has said yes. He or she will buy our product and service. Now what do we do? 1.  Shut Up and Get Out As Michael Bloomberg, the billionaire Mayor of New York City, puts it so well: First, … Continue reading

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Three Paradoxes of Leading Multiple Business Units

As your company expands or as you progress up the ranks in your company, you will likely move from having P&L (profit and loss) responsibility for one business unit to having P&L responsibility for several different business units (usually located … Continue reading

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The Goal – Operational Excellence Made Possible

In their book, The Goal: A Process of Ongoing Improvement, Eliyahu M. Goldratt and Jeff Cox introduced their Theory of Constraints as a primary method to realize operational improvement. Key Concepts Global Optimization: The key in any process and any … Continue reading

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Master These Three Processes First in Order to Thrive in 2013

Every year, countless companies undertake process improvements and change initiatives.  Most fail. Generally, they fail for one of three reasons:

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Manufacturing Made Simple

In their book, All I Need to Know About Manufacturing I Learned in Joe’s Garage: World Class Manufacturing Made Simple, William B. Miller and Vicki L. Schenk lay out the basic principles of low cost, high quality, on-time manufacturing. The … Continue reading

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We Need Less Leadership!

In her thought-provoking book, The End of Leadership, Barbara Kellerman writes: One of the problems plaguing the leadership industry is its fixation on developing good leaders, while ignoring completely the problem of stopping or at least slowing bad leaders. Stopping … Continue reading

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Hire Smart or Manage Tough – Sound (But Often Forgotten) Hiring Advice

“No management style can undo the damage of a poor hiring decision.” Red Scott In the quick read, Hire Smart or Manage Tough, Red Scott, the former Vice-Chairman of Pier One Imports and a grand-nephew of legendary tough guy, General … Continue reading

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Fast Track to Waste-Free Manufacturing – Appropriate for Any Process

In his still-insightful 1999 book, Fast Track to Waste-Free Manufacturing: Straight Talk from a Plant Manager, John W. Davis discusses how to improve a manufacturing operation by a simple and relentless focus on waste. The methodology he describes is really … Continue reading

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Lessons from a Customer

Over the last month, my family and I have moved from Chandler, Arizona to Newport Beach, California. We sold our house in Chandler, moved ourselves and our belongings, and bought a house in Newport Beach. As so many of you … Continue reading

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The “Hard Work” Myth

A few months ago, there was a lot of discussion and a bit of vitriol about Sheryl Sandberg, the COO of Facebook, and her habit of leaving the office at 5:30 pm in order to have dinner with her family. … Continue reading

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The McKinsey Way – A Strong Primer on Problem Solving

Way back in 1999, Ethan M. Rasiel (full disclosure: a business school colleague of mine) penned The McKinsey Way: Using the Techniques of the World’s Top Strategic Consultants to Help You and Your Business. In the book, Rasiel reveals the … Continue reading

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Lady Luck Always Has Her Day

Whether we like it or not, a good deal of what happens to us in our lives, our careers and our businesses comes down to luck and fortunate timing. The chance meeting with someone that led to a job and … Continue reading

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The Oz Principle – Be Accountable, Be Responsible, Be Answerable

In their book, The Oz Principle – Getting Results Through Individual and Organizational Accountability, Roger Connors, Tom Smith and Craig Hickman discuss the pervasive lack of accountability in the corporate world. Dirty Little Secret The dirty little secret is that … Continue reading

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Grow and Win With New Product (and Service) Development

In today’s slow-growth economy, companies are struggling to find new ways to grow. All too often, current products are mature and current markets are saturated with competition. To escape these brutal facts and find a new avenue for growth, companies … Continue reading

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4 Basic (Often Overlooked) Steps to Operational Excellence

Achieving operational excellence is vital to ensure that your company executes and fulfills its strategic goals. As a result, companies have spent millions of dollars and countless hours on advanced programs such as lean manufacturing, six sigma, kaizen events, ISO … Continue reading

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Understanding Michael Porter: An Indispensable Handbook on Strategy

Published in December 2011, Joan Magretta’s Understanding Michael Porter: The Essential Guide to Competition and Strategy, is an excellent and timely book about business strategy. It discusses the ideas and frameworks from the guru of business strategy, Michael Porter. I … Continue reading

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Growth By Acquisition – An Introduction

Mergers and acquisitions can be effective tools to speed the growth and development of your company.  Through acquisitions your business can expand into new geographic areas, enter new market spaces, broaden product lines, develop relationships with new and growing customers, and … Continue reading

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To Get Things Done, We Need More Meetings…With Ourselves

The majority of businesspeople are drowning in meetings – staff meetings, review meetings, planning meetings, etc…. The majority of businesspeople are inundated with distractions – colleagues stopping by open offices, a tidal wave of E-Mail, the allure of Facebook and … Continue reading

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